Shipping policy
SZN Cricket – Shipping Policy
At SZN Cricket, we aim to deliver high-quality cricket gear and custom apparel to you as efficiently as possible. Please read our Shipping Policy carefully before placing your order.
1. Processing Time
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In-stock items are typically processed and dispatched within 3–5 business days.
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Custom orders (including teamwear and personalized kits) require 2–4 weeks for production, depending on the complexity and order size. Estimated lead times will be provided upon order confirmation.
2. Shipping Methods & Delivery
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We use trusted courier services to ensure safe and timely delivery.
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Standard delivery times range from 3–7 business days within the UK after dispatch.
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International shipping is available upon request and may take 7–14 business days depending on location.
3. Shipping Costs
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Shipping fees are calculated at checkout based on order size, weight, and destination.
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Free or discounted shipping may apply during special promotions or for bulk team orders.
4. Tracking
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Once your order is dispatched, a tracking number will be sent to your provided email.
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Please allow 24 hours for tracking details to become active.
5. Delays & Issues
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While we strive to meet all delivery timelines, delays may occur due to courier issues, weather, or other factors beyond our control.
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SZN Cricket is not liable for lost or delayed parcels once they are in the hands of the delivery service, but we will support you in tracking and resolving any issues.
6. Incorrect Shipping Information
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Please ensure your shipping address is accurate at checkout. Orders shipped to incorrect or incomplete addresses are the responsibility of the customer.
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If an error is noticed after placing the order, contact us immediately to update the address—changes may not be possible after dispatch.